This Privacy Policy describes how Logic Inventor Technologies Pvt. Ltd. ("we", "us", "our") collects, uses, discloses, and protects information when you visit logicinventor.com (the "Site"), contact us, or communicate with us through the WhatsApp Business Platform. By using our Site or messaging our WhatsApp Business number, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

• Contact & Identity Data: Name, email address, phone number, company name, and job title, when you fill in a form, request a quote, or message us.
• Billing Data: Billing/invoicing details required to process payments for our services, handled via a secure third-party payment gateway. We do not store full card numbers on our own servers.
• Communication Data: The content of messages, attachments, and metadata (such as timestamps) exchanged with us via email, our website contact form, or WhatsApp.
• Usage Data: IP address, browser type and version, device information, pages visited, referring URL, and time spent on the Site, collected automatically through standard web server logs and analytics tools.
• Cookies & Similar Technologies: Small data files stored on your device to support Site functionality and analytics (see Section 5).

2. How We Use Your Information

We use the information we collect to:

• Provide, operate, and improve our website, products, and services
• Respond to inquiries, quote requests, and support tickets
• Process payments and maintain billing records
• Send service updates, project status notifications, and — only with your consent — promotional messages
• Maintain the security and proper functioning of our Site and systems
• Comply with applicable legal, tax, and regulatory obligations

3. Legal Basis for Processing

We process your personal data on one or more of the following bases: your consent (for example, when you message us or opt in to updates), the necessity of processing to perform a contract with you (for example, delivering a project you've engaged us for), our legitimate business interests (such as Site security and service improvement), and compliance with legal obligations.

4. WhatsApp Business Communications

We use the WhatsApp Business Platform, provided by Meta Platforms, Inc. ("Meta"), to communicate with our customers and prospective customers. This section applies specifically to that channel.

• Information collected via WhatsApp: your WhatsApp-registered mobile number, display name, profile information you make publicly available on WhatsApp, and the content of the messages, images, and documents you send us.
• Purpose of collection: to respond to inquiries, provide customer support and project updates, send order/appointment notifications, and, only where you have opted in, send promotional or marketing messages.
• Processing by Meta: because we use the WhatsApp Business Platform, messages you send us are transmitted and processed by Meta as part of operating that platform. Meta acts as our data processor for this purpose and handles this data under its own WhatsApp Business Data Processing Terms and Meta Privacy Policy. We do not sell or rent this data to any third party.
• Opt-out: you may stop receiving messages from us at any time by replying "STOP", blocking our WhatsApp Business number directly within WhatsApp, or emailing support@logicinventor.com to request removal.
• Retention: WhatsApp conversation data is retained only for as long as necessary to provide support, maintain service and business records, or comply with applicable law, after which it is deleted or anonymised.

5. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies (such as analytics scripts and pixel tags) to remember your preferences, understand how visitors use the Site, and measure the effectiveness of our content. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent; however, some parts of the Site may not function properly without them.

6. How We Share Your Information

We do not sell your personal data. We may share information with:

• Meta Platforms, Inc. — as the operator of the WhatsApp Business Platform, for messages you send via WhatsApp (see Section 4)
• Service providers — hosting providers, email/SMS delivery services, and payment processors who act on our instructions and are bound by confidentiality obligations
• Legal and regulatory authorities — where disclosure is required to comply with a legal obligation, protect our rights, or investigate potential violations of our terms
• Business transfers — in connection with a merger, acquisition, or sale of assets, subject to standard confidentiality arrangements

7. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes described in this policy, including satisfying any legal, accounting, or reporting requirements. When data is no longer needed, we securely delete or anonymise it.

8. Data Security

We implement reasonable technical and organizational measures — including access controls, encrypted payment processing, and secure hosting — designed to protect your information against unauthorized access, alteration, disclosure, or destruction. No method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

9. Your Rights

Depending on your location, you may have the right to access, correct, update, or request deletion of your personal data; object to or restrict certain processing; withdraw consent at any time (without affecting processing carried out before withdrawal); and opt out of promotional communications. To exercise any of these rights, email support@logicinventor.com. We will respond within a reasonable timeframe and in accordance with applicable law.

10. Children's Privacy

Our Site and services are not directed to individuals under the age of 18, and we do not knowingly collect personal data from children. If we become aware that we have inadvertently collected such data, we will take steps to delete it promptly.

11. International Data Transfers

We are based in India, and the third-party services we use (including hosting, payment, and the WhatsApp Business Platform) may process and store data in other countries. Where this occurs, we take reasonable steps to ensure your information continues to receive an appropriate level of protection.

12. Third-Party Links

Our Site may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those third parties, and we encourage you to review their privacy policies before providing any personal information.

13. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. The "Last Updated" date at the top of this page indicates when this policy was last revised. Continued use of our Site or services after an update constitutes your acceptance of the revised policy.

14. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or how your data is handled, please contact us at:

Logic Inventor Technologies Pvt Ltd
D-59/59, Mahmoorganj, Varanasi, Uttar Pradesh 221010, India.
Email: support@logicinventor.com
Phone: +91-7522850850